Trouble Shooting Support

Contributing to the stabilization of projects with problems at an early stage

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Trouble Shooting Support

SHIFT solves these problems!

Delays in upstream phases affect downstream phases and this increases the PM (project management) burden for management and adjustment
Software quality is unstable because test methodology is incomplete, and bugs are not resolved no matter how many times tests are performed
When a customer frequently realizes problems such as a lack of space, devices, or operators

Trouble Shooting Support

Features

PMO (a member of project management office) specialized for quality reduces the PM burden for quality management

In projects with many stakeholders (such as multi-vendor situations), the PM burden rapidly increases whenever confusion occurs. The PMO specialized for quality provided by SHIFT performs quality management instead of focusing the PM burden, and involves the adjustment of various test resources and the promotion of bug fixing based on failure trends.
Unbiased quality assurance from a third-party perspective

SHIFT utilizes independent testing methods based on our past project experience and rich and powerful test resources to perform quality assurance from a third-party perspective. This prevents the missing tests and unnecessary tests common to developers and development vendors, and provides efficient quality assurance.
Flexible support for spontaneous requests for resources and multi-device preparations

As of March 2019, SHIFT operates test centers with over 2,300 test devices over Japan (in places such as Hokkaido, Tokyo, Nagoya, Osaka, and Fukuoka). We can conduct tests at all of our offices and can start utilizing our resources specialized for testing, for a minimum of one day. We can also make costs variable for test phases.

Three Distinctive Features SHIFT Provides

01

The unique targeted testing of SHIFT improves quality at an early stage
02

We use test management tools to visualize the situation of quality
03

Screening the optimal human resources for testing

The unique targeted testing of SHIFT improves quality at an early stage

We utilize our unique standardized test knowledge to analyze unevenly distributed problems. We also filter test cases based on analysis results to efficiently identify problems. Our targeted testing methodology then targets these problems to improve quality and reduce the testing period.

We use test management tools to visualize the situation of quality

We use the unique “CAT” integrated software test management tool we have developed to visualize the test process. This enables progress to be managed in real-time and provides monitoring of the quality of development. This reduces management work required for tasks such as data collection and calculation, and enables more timely and accurate project management.

Screening the optimal human resources for testing

SHIFT provides unique “CAT certification” that checks whether our testers have the skills required for test work, and this certification has a pass rate of a mere 6%. We can provide a high quality of testing because only testers that have been screened for the skills required for test work conduct testing.

Trouble Shooting Support