Support for the investigation and resolution of the causes behind system performance problems
When a problem occurs with system performance, we conduct performance tests and load tests to identify bottlenecks. We use unique tools to perform visualization and analysis to support cause investigation (such as where and when problems occurred) and support improvements. This enables our customers to release services with ease-of-mind.
SHIFT specialists are knowledgeable regarding the system performance items to check to support the customer and provide a wide range of troubleshooting. In order to prevent performance problems before they occur, our specialists perform checks in all phases, from performance design to education and implementation, in order to achieve high performance and stable system construction.
Problems can occur at any time. When problems with an unknown cause occur, it is common for time to go by without the problems being solved. SHIFT provides services for emergencies and can handle problems on weekends, public holidays, and at night. Our troubleshooting experts quickly identify the cause of problems and solve them as quickly as possible.
Our specialists, who have achieved improved system performance in a large number of past projects, are put in charge of improving performance. They contribute to the stabilization and increased speeds across the entire system from upstream phases to downstream phases, based on the perspective of overall optimization. This enables new points for improvement to be discovered.
Many projects assume that performance validation has been conducted when it has not. Due to our experience conducting various types of software testing, SHIFT has the expertise required for visualizing, analyzing, and managing system performance. This enables us to provide support from process design, which involves deciding “what to validate”.
We handle all issues regarding performance according to the needs of the customer, in all phases, regardless of whether they are upstream or downstream, including everything from formulation of performance requirements in the requirement definition phase to troubleshooting during operation. We also have experience with a wide variety of systems, such as core systems and EC (E-commerce) systems.